Update for The Big Bounce America – Albuquerque (Adults only session)

This is an update for customers who have purchased tickets to The Big Bounce America in Albuquerque.

Unfortunately due to unavoidable logistical reasons, we’ve had to make changes to our sessions over this weekend. Please note that your session date and time has now been changed. If you have purchased multiple tickets for this session they have all been moved. Please see below for details of this change.

Your Original Session:  ADULTS ONLY (16+) SESSION | 4:45PM Р5:45PM on Sunday 03/06/2018.

Your New Session: ADULTS ONLY (16+) SESSION | 4:45PM – 5:45PM on Saturday 02/06/2018.

Please note: These changes are to your existing booking. No additional charges to your bank card have occurred. If this new session date and time does not work for you, please feel free to contact ShowClix and you will be able to move your session to any other time slot over this weekend, that is suitable.

You can contact Showclix on 1-888-718-4253 opt. 1

Showclix opening hours are:

Mon-Friday: 9AM – 9PM EST

Saturday/Sunday 10AM-6PM EST

You will shortly receive an email with an updated receipt where you can follow the link to print your new tickets. Be sure to check your spam/junk folder if you can’t find this.

We look forward to seeing you soon!


The Big Bounce America Team

The World’s Biggest Bounce House



Win tickets to Washington DC Week 2!

Ready for round 2? Share your best photos from the past weekend and win a family pass to our second weekend (June 1st-3rd) in Washington DC!

To enter simply post your photo or photos on Facebook, Instagram or Twitter and include the caption:

#thebigbounceamerica #worldsbiggestbouncehouse #dc http://bit.ly/2IYGyiD

Winners will be contacted Thursday 31st May.

Raleigh NC Cancellation

This update is for those who purchased tickets to our Raleigh NC event that was due to go ahead last week on May 18th-20th. As you are aware, due to weather conditions we were forced to cancel this event and reschedule for June 1st-3rd.

We have been keeping a close eye on the weather for the rescheduled event. Unfortunately due to the forecasted heavy rain and thunderstorms, we have no choice but to completely cancel the rescheduled event.

We have been looking forward to our visit for months and are truly disappointed that the weather has not co-operated for this event, but the health & safety of our visitors and staff must come first.

Our team are now working hard to process all refunds as quickly as possible, you will see this reflected back into your account within 3-5 working days.

We are determined to visit Raleigh in the future, but at this stage we are unable to advise on when this would be. As soon as we have an update we will be in touch via email and/or sms.

Once again we apologise for the inconvenience and if there are any further questions, please do not hesitate to contact us.

The Big Bounce America