Address Update – The Big Bounce America Austin TX

Hey Bouncers!

We can’t wait to bounce with you guys in Austin TX November 5-7 at Carson Creek Ranch! We just wanted to give you a heads up that the address of our venue has changed slightly. We’ll still be at Carson Creek Ranch, just in a different section of the venue than originally planned. Please use the below address on your GPS/Google Maps to find us quickly:

Carson Creek Ranch
1308 Thornberry Rd
Del Valle, TX 78617

You will receive an event guide the day before your event in Austin with full details & a reminder of the new street address.

Many thanks,
The Big Bounce America Team

An Important Update – Big Bounce America Sacramento CA

Hey Bouncers!

As you’ll know, the Sacramento edition of The Big Bounce America was scheduled to take place between October 8th – 10th. However, due to logistical issues we sadly need to reschedule. The Big Bounce America will now be visiting Sacramento in April 2022.

We would love to see you all at this rescheduled event and we are offering three different incentives to encourage you to retain your ticket. If none of these suit, a full refund is available to you also. Your options just now are:

  • Partial refund of $10 per ticket. Processed within 21 days of request. Your tickets remain valid for the rescheduled April 2022 date.
  • 1 x t-shirt voucher per ticket. Redeemable on site at the 2022 event. Your tickets remain valid for the rescheduled date.
  • 1 x Free Ticket Voucher per ticket. Can be used immediately to secure extra tickets for the rescheduled 2022 event. Your existing tickets also remain valid for the 2022 date.
  • Full refund. Processed within 21 days of request.

You can let us know which of the 4 options works best for you by filling in this form: https://forms.gle/rZWRRasbKhgVEiq56

Once again, we want to thank you for your patience and we look forward to seeing everyone in April!

Many thanks,
The Big Bounce America Team

 

An Important Update – Big Bounce America Fresno CA

Hey Bouncers!

As you’ll know, the Fresno edition of The Big Bounce America was scheduled to take place between October 1st-3rd. However, due to logistical issues we sadly need to reschedule. The Big Bounce America will now be visiting Fresno in April 2022.

We would love to see you all at this rescheduled event and we are offering three different incentives to encourage you to retain your ticket. If none of these suit, a full refund is available to you also. Your options just now are:

– Partial refund of $10 per ticket. Processed within 21 days of request. Your tickets remain valid for the rescheduled April 2022 date.
– 1 x t-shirt voucher per ticket. Redeemable on site at the 2022 event. Your tickets remain valid for the rescheduled date.
– 1 x Free Ticket Voucher per ticket. Can be used immediately to secure extra tickets for the rescheduled 2022 event. Your existing tickets also remain valid for the 2022 date.
– Full refund. Processed within 21 days of request.

You can let us know which of the 4 options works best for you by filling in this form: https://forms.gle/HqUunLTBTYs76uPRA

Once again, we want to thank you for your patience and we look forward to seeing everyone in April!

Many thanks,
The Big Bounce America Team

An Important Update – The Big Bounce America Cincinnati OH

Hey Bouncers!

Due to a logistical change, we have had to move a couple of our bounce slots on Sunday September 19.

To avoid overcrowding we limit access to The World’s Biggest House to timed slots. Your timed slot on the bounce house will now begin at 6.10PM rather than the later time slot.

Your session at Big Bounce America still runs from 6PM-9PM. After your time on the bounce house you will still have unlimited access to The Giant, airSpace and our Sports Slam inflatables until 9PM.

We’ve sent you an email from our ticketing partner FareHarbor confirming these changes. You can view/print your new tickets from the ‘get tickets’ link in the yellow section of this email.

We’re looking forward to seeing you soon!

The Big Bounce America

An Important Update – The Big Bounce America Denver CO

Hey Bouncers!

As you’ll know, the Denver edition of The Big Bounce America was scheduled to take place between September 25th – October 3rd. However, due to logistical reasons we sadly need to reschedule. The Big Bounce America will now be visiting Denver in 2022.

You will be issued with a full refund for your tickets within the next 7 business days. You’ll receive confirmation of this via email at time of processing. We’re disappointed to have to reschedule our Denver dates, but sadly this one is out of our hands. We would love to see you all at the rescheduled event and we’ll be in touch as soon as tickets go on sale.

Once again, we want to thank you for your patience and we look forward to bouncing with you all in 2022!

Many thanks,
The Big Bounce America Team

An Important Update – The Big Bounce America Cincinnati OH

Hey Bouncers!

Due to a logistical change, we have had to reschedule a few of our sessions. Your session will now take place a day earlier than originally planned. Your new session details are below.

Sat Sept 18 | Adults Only | 6PM-9PM

Your new tickets with updated times will be sent to you shortly via email. If you are unable to attend your new session, please email [email protected] where our customer service team can offer you an alternative session.

We’re sorry for any inconvenience, but we can’t wait to see you!

Many thanks,
The Big Bounce America Team

An Important Update – The Big Bounce America Washington DC

Hey Bouncers!

Due to a logistical change, we have had to reschedule a few of our sessions. Your session will now take place a day earlier than originally planned. Your new session details are below.

Sat Sep 11 | Bigger Kids | 3PM-6PM

Your new tickets with updated times will be sent to you shortly via email. If you are unable to attend your new session, please email [email protected] where our customer service team can offer you an alternative session or a full refund.

We’re sorry for any inconvenience, but we can’t wait to see you!

Many thanks,
The Big Bounce America Team

An Important Update – The Big Bounce America Washington DC

Hey Bouncers!

Due to a logistical change, we have had to reschedule a few of our sessions. Your session will now take place a day earlier than originally planned. Your new session details are below.

Sat Sep 11 | Juniors | 9AM-12PM

Your new tickets with updated times will be sent to you shortly via email. If you are unable to attend your new session, please email [email protected] where our customer service team can offer you an alternative session or a full refund. We’re sorry for any inconvenience, but we can’t wait to see you!

Many thanks,
The Big Bounce America Team

An Important Update – The Big Bounce America Austin TX

Hey Bouncers!

Due to a logistical change, we have had to reschedule a few of our sessions. Your session will now take place on the same day as originally planned, just a little earlier. Your new session details are below.

Fri Nov 5 | Toddlers | 1PM-4PM

Your new tickets with updated times will be sent to you shortly via email. We’re sorry for any inconvenience, but we can’t wait to see you!

Many thanks,
The Big Bounce America Team

An Important Update – The Big Bounce America Dallas TX

Hey Bouncers!

Due to a logistical change, we have had to reschedule a few of our sessions. Your session will now take place a day later than originally planned. Your new session details are below.

Sat Oct 16 | Bigger Kids | 12PM-3PM

Your new tickets with updated times will be sent to you shortly via email. We’re so sorry for any inconvenience. If you are no longer able to attend you new session, please email [email protected] with your booking number (this can be found on your tickets) & we will arrange a full refund.

Many thanks,
The Big Bounce America Team