Brooklyn NY – Rebooking Update

Hi there,

As you will know, our planned Brooklyn tour dates in 2021 have unfortunately been rescheduled to 2022. We have now updated your booking and issued your new tickets to your email address on file. Your tickets can be viewed/printed from the ‘go to your tickets’ link in the yellow section of that confirmation email.

TRANSFER

If the new dates don’t work for you we will happily move you into any equivalent Brooklyn session with availability. You can view all available sessions on our website at https://thebigbounceamerica.com

After deciding which times work best for you simply reply to the confirmation email with your preferred times (including the preferred date, session time and jumping castle slot start time).

If any of your guest’s details have changed we are also able to update any names on your tickets. Just let us know the names of those to be removed, and the names of those that will replace them, and we will get those swapped out and re-issued.

REFUND

  • We would love to see you all at this rescheduled event and we are offering three different incentives to encourage you to retain your ticket. If none of these suits, a full refund is available to you also. Your options just now are:
  • Partial refund of $5 per ticket. Processed within 21 days of request. Your tickets remain valid for the rescheduled May 2022 date.
  • 1 x t-shirt voucher per ticket. Redeemable on-site at the 2022 event. Your tickets remain valid for the rescheduled date.
  • 1 x Free Ticket Voucher per ticket. Can be used immediately to secure extra tickets for the rescheduled 2022 event. Your existing tickets also remain valid for the 2022 date.
  • Full refund. Processed within 21 days of request. Your tickets will be cancelled and won’t remain valid for the 2022 date.

You can let us know which of the 4 options works best for you by filling in this form: https://forms.gle/zTKHHH93bE4RdAfg9

We look forward to seeing you next year,
The Big Bounce America Team