After deciding which times work best for you simply reply to the confirmation email with your preferred times (including the preferred date, session time and jumping castle slot start time).
If any of your guest’s details have changed we are also able to update any names on your tickets. Just let us know the names of those to be removed, and the names of those that will replace them, and we will get those swapped out and re-issued.
- We would love to see you all at this rescheduled event and we are offering three different incentives to encourage you to retain your ticket. If none of these suits, a full refund is available to you also. Your options just now are:
- Partial refund of $5 per ticket. Processed within 21 days of request. Your tickets remain valid for the rescheduled May 2022 date.
- 1 x t-shirt voucher per ticket. Redeemable on-site at the 2022 event. Your tickets remain valid for the rescheduled date.
- 1 x Free Ticket Voucher per ticket. Can be used immediately to secure extra tickets for the rescheduled 2022 event. Your existing tickets also remain valid for the 2022 date.
- Full refund. Processed within 21 days of request. Your tickets will be cancelled and won’t remain valid for the 2022 date.
You can let us know which of the 4 options works best for you by filling in this form: https://forms.gle/zTKHHH93bE4RdAfg9