Update for Washington DC Ticket Holders

This is an update for customers who have purchased tickets to The Big Bounce America in Washington DC.

Cancellation This Weekend

Due to thunderstorms experienced today, we are afraid that we have no choice but to cancel all of our remaining sessions for today.  We have been keeping a close eye on weather conditions in the hope they would improve, but Mother Nature has beaten us on this occasion and it would be unsafe to operate in such weather. The affected sessions are:

Saturday June 2nd
BIGGER KIDS SESSIONS 2:15PM – 3:15PM & 3:30PM – 4:30PM
ADULTS ONLY 4:45PM – 5:4PM

Rescheduled Dates

Sunday June 3rd
BIGGER KIDS SESSIONS 2:15PM – 3:15PM & 3:30PM – 4:30PM
ADULTS ONLY 4:45PM – 5:4PM
Please be advised that your tickets will be valid at the same time tomorrow.
At this stage, we will be running all sessions on Sunday 3rd June at the original event location, Rosecroft Raceway. You do not need to contact us just show up at the event, at the original time and your tickets will be valid.
Refund
If you cannot attend our rescheduled event on Sunday 3rd June, you can request a full refund within the next 7 days (before midnight Friday 8th June ) at https://goo.gl/forms/RKNFDpavdKmlChep2

You may also contact Showclix (our ticketing platform) via phone for any assistance. You can get them on 1-888-718-4253 opt. 1

Showclix opening hours are:

Mon-Friday: 9AM – 9PM EST
Saturday/Sunday 10AM-6PM EST
Please note tickets will be void immediately when a refund request is processed and no longer be able to be used at the event.

We have been looking forward to coming to Washington DC for months, and so we hope you can still enjoy our event this weekend!  

Thanks,

The Big Bounce America Team
The World’s Biggest Bounce House