An Important Update – The Big Bounce America, Houston, TX

Hey Bouncers!

Due to a slight change in the event schedule, your timed slot on the Worlds Biggest Bounce House has moved slightly. Don’t worry, everything else has stayed the same, only your dedicated bounce slot has moved earlier within your three hour session.

Updated:
Friday October 22 | Adult Only Session | Your three hour session is at 6PM-9PM & your timed session on the Worlds Biggest Bounce House will now be at 6:10PM.

Your new tickets with your updated session and bounce house slot times can be viewed/printed from the ‘go to tickets’ button in the yellow section of the email you have been sent. Be sure to check your spam/junk if you don’t see that.

We can’t wait to see you!

Many thanks,
The Big Bounce America Team

An Important Update | Dallas Ticket Holders | Big Bounce America

Hey Bouncers!

Due to a slight change to the event schedule, we have had to reschedule a few of our sessions. Your session will now take place on the same day as originally planned, just an hour later. Your new session details are below.

Sunday October 17 | Adult Only Session | 4PM-7PM

Your new tickets with your updated session and bounce house slot times can be viewed/printed from the ‘go to tickets’ button in the yellow section of the email you have been sent. Be sure to check your spam/junk if you don’t see that.

We can’t wait to see you!

Many thanks,
The Big Bounce America Team

An Important Update | Dallas Ticket Holders | Big Bounce America

Hey Bouncers!

Due to a slight change to the event schedule, we have had to reschedule a few of our sessions. Your session will now take place on the same day as originally planned, just an hour later. Your new session details are below.

Saturday October 16 | Adult Only Session | 4PM-7PM

Your new tickets with your updated session and bounce house slot times can be viewed/printed from the ‘go to tickets’ button in the yellow section of the email you were sent yesterday. Be sure to check your spam/junk if you don’t see that.

We can’t wait to see you!

Many thanks,
The Big Bounce America Team

An Important Update – The Big Bounce America Austin, TX (Bigger Kids)

Hey Bouncers!

Due to a slight change to the event schedule, we have had to reschedule a few of our sessions. Your session will now take place on the same day as originally planned, just a little earlier. Your new session details are below.

Sat Nov 6 | Bigger Kids | 12PM-3PM

Your new tickets with updated times will be sent to you shortly via email. We’re sorry for any inconvenience, but we can’t wait to see you!

Many thanks,
The Big Bounce America Team

An Important Update – The Big Bounce America, San Antonio TX

Hey Bouncers!

Due to a slight change to the event schedule, we have had to reschedule a few of our sessions. Your session will now take place on the following day as originally planned. Your new session details are below.

Sat Nov 13 | Adults Only | 3PM-6PM

Your new tickets with updated times will be sent to you shortly via email.

If your new session date doesn’t work for you, please review the alternative session below and let our team know at [email protected] and we’ll get your new tickets sent to you.

Sun Nov 14 | Adults Only | 3PM-6PM

We’re sorry for any inconvenience, but we can’t wait to see you!

Many thanks,
The Big Bounce America Team

An Important Update – The Big Bounce America, San Antonio TX

Hey Bouncers!

Due to a slight change to the event schedule, we have had to reschedule a few of our sessions. Your session will now take place on the same day as originally planned, just a little earlier. Your new session details are below.

Sat Nov 13 | Adults Only | 3PM-6PM

Your new tickets with updated times will be sent to you shortly via email. We’re sorry for any inconvenience, but we can’t wait to see you!

Many thanks,
The Big Bounce America Team

An Important Update – The Big Bounce America, San Antonio TX

Hey Bouncers!

Due to a slight change to the event schedule, we have had to reschedule a few of our sessions. Your session will now take place on the same day as originally planned, just a little earlier. Your new session details are below.

Sun Nov 14 | Bigger Kids | 12PM-3PM

Your new tickets with updated times will be sent to you shortly via email. We’re sorry for any inconvenience, but we can’t wait to see you!

Many thanks,
The Big Bounce America Team

An Important Update – The Big Bounce America Austin, TX (Bigger Kids Sat)

Hey Bouncers!

Due to a slight change to the event schedule, we have had to reschedule a few of our sessions. Your session will now take place on the same day as originally planned, just a little earlier. Your new session details are below.

Sat Nov 6 | Bigger Kids | 12PM-3PM

Your new tickets with updated times will be sent to you shortly via email. We’re sorry for any inconvenience, but we can’t wait to see you!

Many thanks,
The Big Bounce America Team

An Important Update – The Big Bounce America Austin, TX (Adults)

Hey Bouncers!

Due to a slight change to the event schedule, we have had to reschedule a few of our sessions. Your session will now take place on the same day as originally planned, just a little earlier. Your new session details are below.

Sat Nov 6 | Adults Only | 3PM-6PM

Your new tickets with updated times will be sent to you shortly via email. We’re sorry for any inconvenience, but we can’t wait to see you!

Many thanks,
The Big Bounce America Team

Brooklyn NY – Rebooking Update

Hi there,

As you will know, our planned Brooklyn tour dates in 2021 have unfortunately been rescheduled to 2022. We have now updated your booking and issued your new tickets to your email address on file. Your tickets can be viewed/printed from the ‘go to your tickets’ link in the yellow section of that confirmation email.

TRANSFER

If the new dates don’t work for you we will happily move you into any equivalent Brooklyn session with availability. You can view all available sessions on our website at https://thebigbounceamerica.com

After deciding which times work best for you simply reply to the confirmation email with your preferred times (including the preferred date, session time and jumping castle slot start time).

If any of your guest’s details have changed we are also able to update any names on your tickets. Just let us know the names of those to be removed, and the names of those that will replace them, and we will get those swapped out and re-issued.

REFUND

  • We would love to see you all at this rescheduled event and we are offering three different incentives to encourage you to retain your ticket. If none of these suits, a full refund is available to you also. Your options just now are:
  • Partial refund of $5 per ticket. Processed within 21 days of request. Your tickets remain valid for the rescheduled May 2022 date.
  • 1 x t-shirt voucher per ticket. Redeemable on-site at the 2022 event. Your tickets remain valid for the rescheduled date.
  • 1 x Free Ticket Voucher per ticket. Can be used immediately to secure extra tickets for the rescheduled 2022 event. Your existing tickets also remain valid for the 2022 date.
  • Full refund. Processed within 21 days of request. Your tickets will be cancelled and won’t remain valid for the 2022 date.

You can let us know which of the 4 options works best for you by filling in this form: https://forms.gle/zTKHHH93bE4RdAfg9

We look forward to seeing you next year,
The Big Bounce America Team